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Frequently Asked Questions

All FUNDA Staff have an Enhanced Child Workforce DBS. 

You are more than welcome to drop off and collect your child within your booked time frame, however please be aware that we cannot accept responsibility for any children before the set start time of your camp and children must be collected by the selected finish time.

We always staff according to the amount of attendees booked on to camps. Therefore we will always have space providing booking is completed a day in advance.

All children attending camp must apply sun cream before attending. They can bring their sun cream with them which must have their name clearly wrote on the bottle. 

Coaches will remind children to apply sun cream and direct them during hotter days.

You will have received an e-mail receipt upon booking with our OFSTED registration number, dates attended and amount paid.

Should any further information be required you will need to contact head office on 01282 686670.

Future Holiday Camps become available to BOOK ONLINE once the current camp has finished.

No. Weekly discounts are offered on a week to week basis, no discounts can be carried on.

Please see below our payment terms within our booking system waivers agreed upon booking; 

  • once you have registered your child's place online you have fully committed to your reservation/booking. If you do not honour your booking or do not show up on the day of camp for any reason you will be charged the full cost of your booking. This is due to staffing requirements adjusted once you reserve your child's place on camp.
  • if you have not paid your full balance upon booking and are registered on a payment plan, the payment will come out on the Wednesday of the week your child is due to attend camp. We appreciate your cooperation ensuring you have sufficient funds available to make payment.
  • once payment has been received FUNDA do not offer any refunds.
  • by registering a payment method with FUNDA you agree FUNDA can process payments for outstanding balances with payment method registered.

Yes. We accept childcare voucher payment from a number of different providers, if you require us to register with another provider please contact us;

  • Apple Childcare Vouchers 
  • Busy Bees Benefits
  • Care-4 Childcare Vouchers
  • Co-Op Vouchers
  • Computershare Vouchers
  • Edenred Vouchers
  • Fideliti Childcare Vouchers
  • Kiddi Vouchers
  • RG Childcare
  • Sodexo
  • Tax Free Childcare Vouchers

Yes. Please CLICK HERE to view all our discounts and relevant information.

No. We ask that all children bring the following;

  • a healthy packed lunch
  • a small snack for the morning and afternoon.
  • a screw top bottle that can be refilled with water.

Please CLICK HERE to view all our prices. Prices vary dependant on your collection time and how many children you have attending.

Our staff will contact you via the phone directly should there be any issues. All our staff work in primary education and are extremely experienced when working with groups of children, so instances where parents must be contacted are very rare.

Children must be 4 years of age and attending reception class in Primary School to attend holiday camps. The maximum age for the holiday camps is 12 years of age.

Your child will be doing lots of activities that engage every child. We ensure that every child is engaged by delivering physical activity, rather than just sport all day every day that doesn't engage every child. We also have big inflatables/daily rewards/theme days and so much more to engage every child.

Upon booking you will receive an invitation to download the Kinderlime app; this is the secure signing in an out system used by FUNDA. You are able to message us directly within this app. Alternatively, you are more than welcome to contact head office on 01282 686 670.

It is important your child is collected on time every day from camp.

FUNDA are OFSTED registered and therefore fully meet the expected criteria around staff to child ratio. We always staff above and beyond the required level in case of additional bookings which are reviewed every day.

Children on camp MUST be completely and fully able to complete tasks such as going to the toilet without assistance as our coaches will not be able to help for safeguarding reasons.

FUNDA cannot offer one-one support, and reserve the right to cancel the booking, without refund if we believe children have been booked under false pretences.

In order to ensure we remain completely inclusive and accessible for all, we are able to consider children requiring one to one care, if said care is provided by the child’s regular carer, providing DBS checks are in place.

This must be approved by FUNDA Head Office to ensure relevant checks have been completed.

Please send your child with the following;

  • appropriate clothing for physical activity
  • appropriate footwear for physical activity, (ideally trainers, not boots/flip flops etc).
  • a coat

Please CLICK HERE to view our complaints policy. 

Please CLICK HERE to view all FUNDA's policies. 

Do you have a different question? 

Ask below, we'll respond, then add it to our FAQ list ...


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